Guide

How rentals work

A short version for everyday use: find the item, request the dates, pay securely, then confirm pickup and return.

Renters

Rent something nearby

  1. Find nearby gear

    Search by item, suburb, or category. You can browse before creating an account.

  2. Request dates

    Choose the rental dates, check the estimate, and send the request to the owner.

  3. Pay after acceptance

    Checkout happens only once the booking is accepted and you are ready to continue.

  4. Confirm pickup and return

    Use the booking timeline so both sides have a clear record from handover to return.

Owners

Earn from gear you already own

  1. Create a simple listing

    Add photos, price, area, availability, and any notes the renter should know.

  2. Review requests

    Accept dates that work for you, or decline politely if the timing is not right.

  3. Hand over with a record

    Keep coordination in the app where possible so support can understand the booking later.

  4. Get paid after completion

    Payouts follow the platform payment flow once the rental is completed.

Payments and trust

Checkout is handled through the marketplace payment flow. Keep messages and booking actions in-app so the pickup, return, payment, and support record stays clear.

  • Protected payment

    Secure checkout

  • ID checks

    Verified owners

  • Tracked bookings

    Request to return

Need help?

Signed-in users can contact support from the app. You can also review the Terms, Privacy policy, and Acceptable use.